Blackbuck Travels Limited - Privacy Policy  

Introduction

 
Blackbuck Travels Limited
Last Updated: 10 March 2026

Blackbuck Travels Limited (“BlackBuck Travels”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website www.blackbucktravels.com, make a booking, or otherwise interact with our services.
This policy is designed to comply with the UK GDPR, the Data Protection Act 2018, and applicable electronic marketing regulations including the Privacy and Electronic Communications Regulations 2003.

1. Data Controller

 
For the purposes of data protection law, the data controller is:

Blackbuck Travels Limited
Website: www.blackbucktravels.com
Email: contact@blackbucktravels.com

Blackbuck Travels Limited determines the purposes and means of processing your personal data.

2. Personal Data We Collect

 
We may collect and process the following categories of personal data:

Identity Data
  • Full name
  • Title
  • Date of birth
  • Passport details (where required for travel bookings)
Contact Data
  • Email address
  • Telephone number
  • Billing address
  • Emergency contact details (if provided)
Booking and Travel Data
  • Travel itineraries
  • Passenger information
  • Accommodation preferences
  • Dietary or accessibility requirements
Payment Data
  • Payment details processed via secure third-party payment providers
  • Transaction records
  • (We do not store full card details.)
Technical Data
  • When you use our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Website usage data
Marketing Data
  • Preferences regarding marketing communications
  • Responses to promotions or newsletters

    3. How We Collect Your Data

    We collect personal data in the following ways:
    • When you make a travel booking
    • When you contact us by email, phone, or web forms
    • When you subscribe to newsletters or marketing communications
    • When you browse or interact with our website
    • Through cookies and analytics tools

      4. Legal Bases for Processing

      Under the UK GDPR, we rely on the following lawful bases to process your personal data:

      Contractual Necessity
      To process bookings and provide travel services you have requested.

      Legitimate Interests
      To operate, maintain, and improve our business and services.

      Legal Obligations
      To comply with regulatory or legal requirements such as immigration or financial regulations.

      Consent
      For marketing communications and certain optional data processing activities.
      You may withdraw consent at any time.

      5. How We Use Your Personal Data

      We use your data for purposes including:
      • Processing travel bookings and reservations
      • Managing customer relationships and enquiries
      • Providing customer support
      • Communicating travel updates or itinerary changes
      • Processing payments and refunds
      • Preventing fraud and ensuring security
      • Improving our website and services
      • Sending marketing communications where permitted by law

      6. Sharing Your Data

      To deliver travel services, we may share personal data with third parties including:

      Travel Service Providers
      • Airlines
      • Hotels
      • Tour guides and excursion operators
      • Transport providers
      Professional Service Providers
      • Payment processors
      • IT hosting providers
      • Marketing platforms
      • Analytics services
      Regulatory Authorities

      Where required by law, immigration authorities or regulators may require access to travel or identification data.

      All third parties are required to process personal data securely and in accordance with applicable laws.

      7. International Data Transfers

      Because travel services often involve international destinations, your personal data may be transferred outside the United Kingdom.

      Where such transfers occur, we ensure appropriate safeguards are in place in accordance with the UK GDPR, such as:
      • Adequacy regulations
      • Standard contractual clauses
      • Contractual data protection obligations

      8. Data Retention

      We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
      • Providing travel services
      • Meeting legal and regulatory obligations
      • Resolving disputes
      • Maintaining accounting and financial records
      Booking data is typically retained for up to 6 years to comply with UK legal and tax requirements.

      9. Data Security

      We implement appropriate technical and organisational measures to protect personal data against:
      • Unauthorised access
      • Accidental loss or destruction
      • Alteration or misuse
      These measures include secure servers, encryption, and restricted access to sensitive data.

      10. Your Data Protection Rights

      Under the UK GDPR, you have the right to:
      • Request access to your personal data
      • Request correction of inaccurate data
      • Request erasure of your data (in certain circumstances)
      • Request restriction of processing
      • Object to certain types of processing
      • Request transfer of your data (data portability)
      To exercise these rights, please contact us using the details below.

      11. Marketing Communications

      Where permitted under the Privacy and Electronic Communications Regulations 2003, we may send marketing communications regarding travel offers or services.

      You may unsubscribe at any time by:
      • Clicking the unsubscribe link in emails
      • Contacting us directly

      12. Cookies and Website Tracking

      Our website uses cookies and similar technologies to improve functionality and analyse usage.

      13. Third-Party Websites

      Our website may contain links to third-party websites, including airline or hotel booking systems.
      We are not responsible for the privacy practices of those websites.

      14. Complaints 

      If you have concerns about how we process your personal data, please contact us first.
      You also have the right to lodge a complaint with the UK data protection regulator:
      Information Commissioner's Office

      15. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time to reflect changes in law, regulation, or our services.
      The latest version will always be available on our website.

      16. Contact Details

      If you have any questions about this Privacy Policy or how we process your data, please contact:

      BlackBuck Travels Limited
      Email: contact@blackbucktravels.com